What is an Airline Gate Agent Resume?
An airline gate agent’s resume is a document for a person who is responsible for a variety of duties, both leading up to and during flights. They play a critical role in ensuring the safety and comfort of passengers, as well as the smooth operation of the flight itself. Prior to departure, gate agents make announcements, check boarding passes, and answer any questions passengers may have. During the flight, they may be responsible for providing updates on the status of the flight or handling any passenger concerns. In the event of an emergency, gate agents are trained to provide directions and assistance. Above all, airline gate agents must be able to calm nerves and provide a positive experience for travelers. With so much responsibility on their shoulders, it’s no wonder that airline gate agents are some of the most professional and hardworking people in the industry.
What to Include on Airline Gate Agent Resume?
So, you’ve decided that you want to become an airline gate agent. It’s a challenging and demanding career, but it can also be extremely rewarding. The main thing you need to create an outstanding resume format for 2023 is to make sure it is concise and free of any errors. So, what do you need to include on your airline gate agent resume sample?
- Name and contact information.
- Resume summary.
- Skills.
- Education.
- Work experience.
- Additional relevant accomplishments.
Resume Summary
Efficient airline gate agent with experience in customer service and cash handling. Skilled in problem-solving and multitasking. Adept at handling difficult situations calmly and efficiently.
Airline Gate Agent Skills to Include on Resume
- Excellent customer service skills
- Strong communication and problem-solving skills
- Ability to handle difficult situations calmly and efficiently
- Good organizational skills
- Keen attention to detail
Education:
B.S. in Business Administration, emphasis in Marketing and Management, Northern Arizona University
2012-2015
Experience:
Airline Gate Agent
ABC Company, New York, NY 2019-present
- Welcoming passengers and checking tickets
- Issuing boarding passes
- Providing directions to the departure gate
Airline Gate Agent
XYZ Company, New York, NY 2017-2019
- Checking passports and visas
- Offering information about the flight
- Assisting with luggage
Airline Gate Agent
CDE Company, New York, NY 2015-2017
- Printing boarding passes
- Making sure all passengers have the correct documents
- Making sure all luggage is tagged and placed in the correct area
Resume Example #2
Resume Summary
I am an experienced airline gate agent with a proven track record of providing excellent customer service. I have strong communication and problem-solving abilities, and I am comfortable working with airlines and airports.
Skills to Include on an Airline Gate Agent Resume
- Excellent customer service skills
- Strong communication and problem-solving skills
- Ability to handle difficult situations calmly and efficiently
- Good organizational skills
- Keen attention to detail
Education:
B.S. in Business Administration, emphasis in Marketing and Management, Northern Arizona University
2012-2015
Experience:
Airline Gate Agent
ABC Company, New York, NY 2019-present
- Responsible for ensuring that all passengers and baggage are boarded onto the plane safely and efficiently.
- Managed the boarding process for a flight that carried 350 passengers.
Airline Gate Agent
XYZ Company, New York, NY 2017-2019
- Checked passports and tickets of passengers.
- Ensured that all carry-on luggage met size requirements.
- Inspected the plane for any damages before takeoff.
Airline Gate Agent
CDE Company, New York, NY 2015-2017
- Printing boarding passes.
- Making sure all passengers have the correct documents.
- Making sure all luggage is tagged and placed in the correct area.
Lindsay is a certified resume writer and interview coach. She obtained her certification in resume writing (CPRW) which will allow her resume expertise to help readers outshine the competition within the first 5 seconds of reviewing what they have on paper.
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