What is a Receptionist’s Resume?
A receptionist’s resume is a document that summarizes a person’s skills, experience, and qualifications for the job of receptionist. A new resume 2023 format should include a summary of the applicant’s customer service experience, as well as any relevant administrative experience. It is important to highlight any skills that would be useful in the role of receptionist, such as excellent communication and organizational skills. The resume should also list any relevant education and training, including any courses related to customer service or office administration. A well-written receptionist’s resume sample will help an applicant to stand out from the competition and increase their chances of being offered the job.
What to Include on Receptionist Resume?
It is essential for any business to have a professional and capable receptionist. After all, the receptionist is often the first point of contact between the company and its customers. As such, it is important to include a wide range of skills and qualities on your receptionist resume in order to stand out from the competition. In addition to excellent customer service skills, your resume should also highlight your ability to stay organized and handle a variety of tasks simultaneously. If you have experience working with computers and phone systems, be sure to list those skills as well. Finally, remember to include any relevant training or education that you have received. So, the main categories in your resume are:
1. Name and contact information.
2. Resume summary.
3. Skills.
4. Education.
5. Work experience.
6. Additional relevant accomplishments.
Resume Summary
A motivated, responsible receptionist with experience in customer service. Skilled in handling phone calls and general office duties. Strong interpersonal skills and a friendly demeanor.
Receptionist Skills to Include on Resume
- Excellent oral and written communication skills
- Strong interpersonal skills
- Proven customer service experience
- Strong organizational skills
- Proven experience with office equipment and software
Education:
B.A. in Communication, University of California, Santa Barbara
2012-2015
Experience:
Receptionist
ABC Inc. New York, NY 2019-present
- Organized and filed documents
- Created spreadsheets and presentations
- Assisted with event planning
Receptionist
XYZ Company, New York, NY 2017-2019
- Greeting customers and providing customer service
- Answering phone calls and directing inquiries
- Organizing and maintaining the reception area
- Providing support to other staff members as needed
Receptionist
CDE INC. New York, NY 2015-2017
- Schedules appointments
- Answers questions
- Provides customer service
Resume Example #2
Resume Summary
An experienced receptionist who is responsible for providing excellent customer service through greeting guests and answering phones. Proficient in Microsoft Office Suite and other computer programs. Works well independently and as part of a team.
Skills to Include on a Receptionist Resume
- Excellent oral and written communication skills
- Strong interpersonal skills
- Proven customer service experience
- Strong organizational skills
- Proven experience with office equipment and software
Education:
B.A. in Communication, University of California, Santa Barbara
2012-2015
Experience:
Receptionist
ABC Inc. New York, NY 2019-present
- Greeted patients and took their information
- Checked patients in and out
- Organized and managed the front desk area
Receptionist
XYZ Company, New York, NY 2017-2019
- Greeting customers and providing customer service
- Answering phone calls and directing inquiries
- Organizing and maintaining the reception area
- Providing support to other staff members as needed
Receptionist
CDE INC. New York, NY 2015-2017
- Schedules appointments
- Answers questions
- Provides customer service
Lindsay is a certified resume writer and interview coach. She obtained her certification in resume writing (CPRW) which will allow her resume expertise to help readers outshine the competition within the first 5 seconds of reviewing what they have on paper.
